Terms and Conditions

Radtec Racing Radiators Ltd 
Unit 4 Hemlock Business Park
Hyssop Close,
Cannock
Staffordshire, WS11 7FU

Company Registration: 3974073

The buyer agrees to pay Radtec Ltd for the goods supplied.
Goods can be paid by either Credit or Debit Card transaction, by Cheque or by account if an account has been set up for you.
The Goods ordered by the buyer will be dispatched upon the receipt of payment from the buyer, to the address specified on the order, however owing to the specialist nature of the goods supplied, some items may have to be made to order and therefore immediate dispatch of your order will not be possible.

 Radtec LTD reserves the right to change or modify any of their products without prior notice.
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The prices on our websites may differ from our brochure prices.

Prices on the website are subject to change at any time without prior notice - E&OE .

Delivery Terms

Radtec delivery times as stated on site are based on the items leaving Radtec not arriving at destination. They are a guideline and Radtec reserve the right to change them at anytime without prior notice.

PRIVACY POLICY

We are committed to protecting the privacy of our customers by keeping the details that we collect completely confidential.

The information that we keep will be as follows:

Name and address of customer
Delivery address

Order details

Telephone number

E-mail address

Credit card details

We will use these details for the purpose of processing your orders and for E-mailing information we feel may be of interest to you only. We will not pass your details to a third party. If you don’t wish to receive E-mails from us please advise us at dj@radtec.co.uk

PAYMENT OPTIONS

We accept payment, via a secure method, of the following credit and debit cards:

We do not impose a charge (except for American Express 4% surcharge) or minimum transaction value on any card sale. We will process the payment on receipt order.

RETURNS POLICY

Return & Refund Policy  
Thanks for shopping at Radtec
 If you are not entirely satisfied with your purchase, we're here to help.  
Returns
 You have 14 calendar days to return an item from the date you received it.
 To be eligible for a return, your item must be unused and in the same condition that you received it.  
Your item must be in the original packaging.  
Your item needs to have the receipt or proof of purchase.  
Refunds  
Once we receive your item, we will inspect it and notify you that we have received your returned item. We will immediately notify you on the status of your refund after inspecting the item.  
If your return is approved, we will initiate a refund to your credit card (or original method of payment).  
You will receive the credit within a certain amount of days, depending on your card issuer's policies.  
Shipping  
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable.  
If you receive a refund, the cost of return shipping will be deducted from your refund.  
Contact Us  
If you have any questions on how to return your item to us, please contact us on 01543 502525 or E-mail us at df@radtec.co.uk.

PRICES

All prices are quoted in pounds sterling. We reserve the right to change prices if needed. We will advise of any increases before processing the order. All prices exclude V.A.T. at the current rate VAT will be added in the basket if appropriate. Our V.A.T. number is 715 7159 29

COMPLAINTS PROCEDURE

As a company Radtec is entirely dependent on you, our customers and therefore is completely dedicated to your total satisfaction. We do welcome comments, suggestions and constructive criticism and these can be sent to dj@radtec.co.uk